Database reactivation
A revenue-recovery system for any business sitting on a CRM full of dormant contacts. It segments the list by where each contact dropped off, restarts the conversation, and hands responders back as warm leads.
- Segment
- Personalize
- Restart
- Qualify
What it does for you
- Segment
- The full contact database is grouped by drop-off point. Lapsed customer, expired trial, cold inquiry, dormant subscriber. Each segment gets its own treatment.
- Personalize
- Messaging references each contact's actual history, meaning the product they bought, the class they took, the rep they spoke with. Generic copy is replaced with relevance.
- Restart
- Multi-channel outreach goes out with a specific reason to come back rather than a generic template. Tone matches how long they have been gone.
- Qualify
- Responders are scored for intent and handed to staff as warm leads with the full thread attached. Non-responders surface for a second wave later.
